orlandohelitours.com takes the privacy of our site visitors and customers very seriously. On this page, we address what information we collect from you and how we use that information. If you have additional questions that are not answered here, please feel free to contact our toll free number at 407-239-TOUR (8687).
Information That We Collect
In order to better serve site visitors and customers, orlandohelitours.com collects two basic types of information from our customers:
Personally identifiable information: This is information that personally identifies one individual from another. This information is voluntarily provided to us by our customers and is used by us for the purpose of fulfilling requests, inquiries or reservations. orlandohelitours.com does not rent or sell any of this information to anyone.
Examples of such personal identifiable information that you provide to us includes your:
First and last name
Physical address or postal address
Credit card number
Credit card expiration date
orlandohelitours.com only requires personal identifiable information from you when it's needed to complete your purchase, fulfill your order or request.
Aggregate user and tracking information: This information gives us insights on how our customers and site visitors use our site and our other products. This data is anonymous in nature and does not contain any personally identifiable information. We use this information to ensure that our website, e-mails and marketing efforts continue to appeal to our customers.
When you visit the orlandohelitours.com website, we automatically collect some information about your visit using cookies, web beacons, log analysis software and other aggregate tracking technologies.
Cookies are files that contain small amounts of data. If your browser is configured to accept these files, they are stored on your computer's hard drive. orlandohelitours.com uses these data files when you visit our site to anonymously identify you. By using cookies, orlandohelitours.com is able to:
Completely support and enhance your visit to our site.
Better measure how many users view and navigate our site.
Better measure how effective our online marketing campaigns are performing.
A orlandohelitours.com third-party advertiser cookie file may also be placed on your hard drive during your visit to our website. The purpose of these types of cookies is to collect aggregate statistics about your visit to our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. These cookies do not contain personally identifiable information.
For more information on cookies, click here
Tracking Pixels as a means of measuring the efficacy of the online advertising and marketing campaigns we may also allow third-party advertising companies to use a single-pixel image file on our site to collect information about your visit. This information is anonymous in nature. It only identifies actions being performed on our website. It does not tie actions back to any individual user of our website. No personally identifiable information is collected during this process.
Certain orlandohelitours.com marketing and confirmation e-mails may also contain a single-pixel image file to detect when and whether you've opened the e-mail. orlandohelitours.com may also track clicks from e-mail communications using an internal or third-party tracking system.
These tracking mechanisms are used to ensure that the orlandohelitours.com website and e-mails continue to provide relevant content that is interesting and useful to our customers.
Log file analysis software measures, analyzes and collects the following: your IP address, screen resolution, operating system, platform information, your URL clickstream behavior (from referring URL website, to and including URL of exiting website), date and time of your clickstream behavior, purchase behavior, patterns, e-mail address, cookie information, session information (includes: page interaction information, browser interaction information, page response times, length of visits to individual pages, download errors) and web browser software.
Information from Third-Party Sources
orlandohelitours.com may periodically add or update information about you obtained from third-party sources. Examples include updated address, travel itinerary or e-mail address information from such sources as service suppliers, co-branded businesses, business partners or other third parties.
This information can help us accurately fulfill orders or deliver confirmation messages. We also receive aggregate information such as page views, search terms and click-through information from sources, such as companies we advertise with.
How orlandohelitours.com Uses the Information We Collect
orlandohelitours.com may use your information, including personally identifiable information, for business purposes including, without limitation, for the following business purposes:
To improve the quality of your orlandohelitours.com visit.
To complete your travel- or entertainment – or attraction related purchase.
To bill your credit card when you make a purchase.
To credit your credit card in the event that we issue you a refund.
To fulfill your travel- or entertainment – or attraction related purchase.
To notify you of any changes to the travel or entertainment or attraction product that you have purchased.
To send marketing communications and purchase confirmations that you have opted-in to or otherwise agreed to receive.
To send surveys to you.
Additionally, use your non-personally identifiable information it collects during your site visit, during your interaction with our e-mails or during your interaction with our third-party marketing efforts for other purposes including without limitation, the following:
To better monitor in aggregate the effectiveness of our advertising and marketing campaigns.
To better monitor in aggregate how visitors and customers are using our site.
To ensure that our website and e-mails continue to provide relevant content that is interesting and useful to our customers.
To uncover and diagnose problems with our servers.
For day-to-day system administration needs.
Special note: Information we collect on how you use our site does not include personally identifiable information unless you choose to specifically provide us with such information.
orlandohelitours.com Products Offered on Other Sites
orlandohelitours.com does not share personally identifiable information with our business partners who display or offer orlandohelitours.com products on their websites.
How orlandohelitours.com Protects Your Information
orlandohelitours.com understands that the safety of your personal information is extremely important to you. That's why we use both electronic and other measures to keep your information protected from unauthorized access. Personal data that you send or submit to us over the Internet is protected by Secure Socket Layer (SSL) technology. We also use industry-standard firewalls to protect any personal data that we store.
About This Policy
If You Have Questions
12651 International Drive Orlando, Florida 32821
5519 West Highway 192 Kissimmee, Florida 34746